Prerequisites

• RES: .NET 2
• only for Cached User Settings is .NET 4 required.

Tips

• Always try to reproduce an issue in an empty database.
• Always configure re-branding.

Best Practices:

• Split database is new production environments, keep the default name the wizard returns “<name pri db>_2nd”.
• Reserve a Named Licenses for laptop users when mixing the licenses.
• Define the Home drive in AD (user/gpo etc.) even-though it’s possible to configure in RES.
• Email Settings:
  • Always set the setting create once
  • When setting the “Enable offline use” setting, make sure the folder exists on the target device (E.g. GPO or Automation Manager)
  • Signatures, make sure you select the correct version!
• Make drive reservations for dives used. (E.g. C: / D: / H:-Home Drive)
  • Set the “Do not perform mapping operation”
• Don’t redirect AppData
• When testing with zero profile, make the user member of “local guests” a temp profile will be used and this wil make your live easier.
• Try to capture the user settings as much as possible on application level instead of global level.
• Always enable Memory optimization.
• Always enable Instant Logoff for XenApp

SCCM Deployments

Export key HKLM\SOFTWARE\RES\Workspace Manager, this can be used for SCCM deployments.

Admin bypass

Set the follwoing advanced setting, “Bypass composer for accounts matching: DOMAIN*admin*”. If the user is member of the local Administrators group RES personalisation will not be applyed.

Splash Screen

Composition > Desktop > Lockdown and Behavior > “splash”

• Hide main splash screen at session start, end and refresh
• Hide mini splash screen at application start

Environment variables

• deskpic
• $adinfo(email), $adinfo(firstname) etc.
• $autocount(<minimumvalue>-<maximumvalue>)
• $substring(%var%, start, length)

Background options

• Add pictures to database (Composition > Desktop > Background) and set deskpic variable
• *.jpg & *.bmp NOT *.png
• Limit “Change Desktop Background” in Workspace Preferences to pre-configured pictures (Lockdown and Behavior, “back”)

Emergency Exit (Alleen RES Shell)

• Rechtsboven in de hoek, 1×1 pixel klikken.

PWRMENU or “Personal Settings”

• From Workspace Manager 2012 and up in new installations the folder “Personal Settings” is being used.
• When upgrading from an older version to the latest PWRMENU will still be used.

User Settings

• Fine-tune as much as possible, only capture the necessary settings.
• Try to keep the profile < 2MB
• UPR(2) – Registry Settings
• UPF(2) – Filesystem changes

Remote Assistance

• To get this working on Server versions make sure to install the remote assistance feature (not installed by default).