Windows 10 LTSB 2016 (Build 1607) stuck at Other User while logging in 2


While testing with the latest Windows 10 LTSB 2016 version I found out in 9 of 10 logins failed, it was stuck on the message “Welcome other user”… I used the same deployment steps as with LTSB 2015 and not working, what was wrong? After reading the Citrix forum I found out that more users were experiencing this issue.

After some testing I found out that my issue was caused by a disabled Service named “Device Association Service”. This is one of the optimizations in the “Technical Note – Optimize Windows 10” guide from Citrix. Don’t disable this service but leave it on Automatic.

Since I found out I haven’t seen this issue since.


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